State Farm® Insurance Agent Rachel Machin

"Diana provided efficient service and was extremely courteous throughout. Definitely an asset to the State Farm brand."

"Isabel was the best. Knows her business. Great customer service. Saved me a lot vs an insurance company that I had used for over a decade. Made the process easy. Now looking to change home owners. Thanks."

"Isable was very nice and professional she made me feel so comfortable with my decision to become a state farm customer. I had my previous insurance for more than 10 years and not only that she also has taken the time to and the intiative to call me and follow up with any questions or concerns. If it wasnt for Isabel i would still be paying a lot more with less coverage thank you so much for helping me out"

"Josui was great 👍 Very informative and helpful. Thank you so much for taking so much time answering all my questions in detail."

"Friendly experience, Very professional. Isabel was amazing. Got me all the discounts I needed and took care of business for me just like I like! Even tried to tip her 25 bucks, but what she preferred other than just the tip, was a just a review.. 5 stars !"

"Isabel Geray Mesa, will make your day! Great customer service, very helpful and honest helped Renew my policy w the best rate possible Thank you Isabel!"

"Issbel was fantastic. She is helpful, engaging, and knowledgeable. I’m glad she helps me with my insurance needs."

"Josue… very helpful. I changed my insurance."

"Isabel, thank you so much, made switching my vehicle easy as can be!! I love state farm and there friendly and fast!!"

"Isabel was very helpful and easy to work with. Great customer service, and easy to communicate with. Highly recommended!!"

"Isabel is wonderful , she listened to my specific concern/ request and executed the task at hand in a considerable and efficient manner .Best wishes to entire staff this 2026 ."

"Isabel was very efficient on details, explanation and patience. We had an absolute great experience. We called intentionally to looking options for my young adult daughter who is a full time student. Isabel released a lot of stress on her providing a great deal of prima monthly service with an awesome coverage. By the other hand we (parents ) just got a very nice tentative price, as today beside its very important to get a good service or product but also ways how to save money is a great factor to count on too as well. We greatly appreciate your kindness, time and assistance."

"I'm a new customer with State Farm. Amber is the one who helped me and explained to me with everything that have concern and unclear about the policy. Great experience and definitely and highly recommend. Great customer service."

"Amber did an awesome job. Very knowledgeable and professional."

"I finally found an insurance agent that is patient, explain everything in way that makes since and goes the extra mile! I have already referred others to call her."

"Quick and easy, got better coverage for a cheaper price. Thank you!"

"I always get nervous having to contact my car insurance company. I build it up in my head it's going to turn into this very drawn out tedious situation whilst continuously being judged on why my oil change is several months overdue and why I illegally turned right on Red. Every single time however I am yet again surprised how easy the process is made for me, my agent is so understanding as she always swoops in like my knight and shining auto fairy typically resolving my issue in a 5-minute or less phone call. So thank you Rachel for never giving off judgy vibes and providing exceptional customer care."

"After being with Progressive for many years, Amber was truly a godsend and we made the switch to State Farm! Amber worked with us diligently and was able to save us about 5K every six months just on our auto policy. If you have ever thought about switching or just getting a quote, give Amber a call. We have since told everyone about her and State Farm!"

"I want to thank Isabel Garay-Mesa for her thoughtful and considerate time that she gave me for my appointment this past week She shared and reviewed all the options for insurance and financial opportunities that your State Farm offers their clients. I appreciate how she took the care and time to answer all my questions. It was great to sit down and talk to her and I'm so glad that I switched to State Farm Rachel Machin's office. It's the best one in Lakeland and I appreciate everything they've done for me so far and all the opportunities to share new products with me. This office is a great resource for my family's future. Thank you again Isabel for everything and I'll see you again soon for my next financial strategy planning session soon. Great working with you guys thank you again so much."

"Isabella, is wonderful and great she explains everything very well!"

"I was very pleasantly surprised with the level of service that I received from Isabel, she was very helpful and took the time to explain everything in great detail… I left the conversation feeling great about my decision to switch my car insurance to State Fram"

"Had a great experience getting insurance here and working with Izzy. Would definitely recommend."

"We had the pleasure working with Isabel Garay-Mesa. She done amazing job getting us started with State Farm."

"Very friendly and very helpful!:)"

"Yay for me!!! Amber Ballard, with State Farm, has saved me money!!! Amber has been amazing at helping me replace my auto, home, jewelry, rental properties, and liability insurance. She was so professional; and continues to be as she looks into other polices I have with other companies. Not only did she get me far better premiums than what I had with my previous insurance providers, she even raised my coverage as well as discontinued coverage that was never necessary to begin with. I’m in sales and know first hand there are some really unethical salespeople out there who will take you for all your worth. Amber is not a salesperson. She’s a partner who has your best interest at heart. That’s rare to find these days. I highly recommend giving Amber a call today. Don’t wait. I’m already saving thousands, with even better coverage. Thank you so much, Amber. You’re amazing!"