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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leah Saccomanno

June 28, 2025

5  out of  5
rating by Leah Saccomanno
"Rachel is amazing! I've had the pleasure of working with her for flood, life & jewelry insurance. Shes quick in response, and cares about her customers! Thank you Rachel, you brought me back to State Farm!! I recommend all family & friends to her ! Will continue to do business with Rachel for all insurance needs!"
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Ellen Davis

June 25, 2025

5  out of  5
rating by Ellen Davis
"Kendal was a joy to work with! I had talked with her 6 months ago to look for a better rate for my car insurance. It didn’t work out then but she emailed me today and I now am a part of the State Farm family!"
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Ginger Swymer

June 20, 2025

5  out of  5
rating by Ginger Swymer
"Kendal Fikert of State Farm in Lakeland did a wonderful job getting my car insurance lowered! She had contacted me earlier in the year and kept an eye out for a lower rate , then took the time to call me and from there it was amazing!! What a blessing she is🙏A pleasure to talk with and to do business with. I pray this is a long relationship💯"
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jennifer cruz

June 14, 2025

5  out of  5
rating by jennifer cruz
"Rachels team has been very responsive and informative making sure my family is properly covered. Highly recommend!!!"
We responded:
"Thank you so much for the kind words, Jennifer! Rachel Machin - State Farm Insurance Agent "
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gloria b

June 14, 2025

5  out of  5
rating by gloria b
"Very friendly and super informative"
We responded:
"Thank you so much, Gloria! Was lovely to meet you this weekend! Rachel Machin - State Farm Insurance Agent "
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Samantha

June 14, 2025

5  out of  5
rating by Samantha
"Always supportive! Friendly staff and the best knowledge when it comes to investing and my insurance policies!"
We responded:
"Thank you for your feedback, Samantha! Looking forward to continuing to watch you make strides towards a successful retirement plan! Rachel Machin - State Farm Insurance Agent "
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Ann Witt

June 14, 2025

5  out of  5
rating by Ann Witt
"supportive and helpful"
We responded:
"Thank you for the kind words, Ann! Rachel Machin - State Farm Insurance Agent "
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Tammy Vargas

June 14, 2025

5  out of  5
rating by Tammy Vargas
"Informative and for knowledgeable. Thank you!"
We responded:
"Lovely meeting you this weekend! Rachel Machin - State Farm Insurance Agent "
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andres coa

June 11, 2025

5  out of  5
rating by andres coa
"Brittany Crosby was absolutely of so much help in the way how she broke down every step the policy for me. And also gave me an amazing deal. Better than what i had with progressive."
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SugarRush

June 11, 2025

5  out of  5
rating by SugarRush
"Very helpful and informative. She explains everything in a way for the customer is able to understand. I enjoyed her assistance."
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Cassie Tepsic

June 11, 2025

5  out of  5
rating by Cassie Tepsic
"The best of the best! Wealth of knowledge and so easy to work with! Everyone I have had the pleasure of working with has gone above and beyond!"
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Robert Perera

June 10, 2025

5  out of  5
rating by Robert Perera
"Amazing work always resolves my changes and gets me the best deal . The 5 ⭐️ campany ."
We responded:
"Thank you for the feedback, Robert!"
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Brielle Stoddard

June 10, 2025

5  out of  5
rating by Brielle Stoddard
"I have the utmost trust in referring Rachel to my clients with any and all insurance needs. Rachel always takes the time to communicate all options and educate my clients on their coverage options. Her experience and knowledge sets her apart from any agent I have worked with. Her consistent communication always ensures a smooth experience for myself and my clients."
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Nelson Mercado

June 9, 2025

5  out of  5
rating by Nelson Mercado
"Was a pleasure!! Thankyou for helping me get a great deal on my package"
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Dennis Gomez

June 4, 2025

5  out of  5
rating by Dennis Gomez
"She Awesome 😎 We Need More Brokers Like Her."
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Kimberly

June 4, 2025

5  out of  5
rating by Kimberly
"Rachel was the absolute best. She was very considerate very knowledgeable and helpful. very resourceful. Thank you very much."
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Lisa Young

June 3, 2025

5  out of  5
rating by Lisa Young
"Very helpful and friendly"
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J. Mitchell

June 3, 2025

5  out of  5
rating by J. Mitchell
"Excellent, friendly service with great persistence to help me get everything done...greatly appreciated by me as a wildly busy lady"
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f-ing luke

June 3, 2025

5  out of  5
rating by f-ing luke
"Marissa was great on getting the coverage I wanted, explained everything, sometimes twice, reconnecting us to make sure I understood what I had after accidently hanging up on her, apology... All in all very nice experience thank u"
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Ashley Crooms

May 30, 2025

5  out of  5
rating by Ashley Crooms
"Absolutely wonderful experience with Brittany Crosby! She listened and helped me with all my needs! Definitely recommend"
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Lysette Ruiz Roman

May 30, 2025

5  out of  5
rating by Lysette Ruiz Roman
"Incredible customer service, sincere and explained everything in detail. Answered every one of my questions even if I didn't understand something she explained it thoroughly with consideration and kindness. Just a wonderful person Brittany is , emailed me contacted me via text but did not bombard me I felt at peace responding to her in my available time and she respected that. I really appreciate her service and I look forward to being with State farm for many years to come because of her patience and understanding I chose State farm."
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jennifer baxter-trotter

May 28, 2025

5  out of  5
rating by jennifer baxter-trotter
"I would like to thank Marissa Coronado Trotter for her professionalism and expertise in helping me to secure a better rate for my insurance coverage. I will definitely continue the relationship with Marissa as my new agent and highly recommend her to family and friends."
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Mike

May 28, 2025

5  out of  5
rating by Mike
"Illeana was spectacular in the professionalism and expertise she showed when reviewing my policy and recommendation of ways I could save money - while not sacrificing coverage, by switching to State Farm. She answered all of my questions, helped identify areas to improve coverage and overall saved me a lot of time, money and sanity! Happy to have made the switch!"
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Karen Harper

May 28, 2025

5  out of  5
rating by Karen Harper
"What a painless and professsional experience from Brittany. I highly recommend using this company to assist your needs. Run.. don"t walk."
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Richard Olson

May 28, 2025

5  out of  5
rating by Richard Olson
"My experience with Brittany Crosby at State Farm was my best in decades. I had been with GEICO for 45 years. Brittany went the extra mile in my opinion giving me excellent service. As a Vietnam Veteran and senior citizen I sincerely appreciated the recognition and quality of service I received from her."