State Farm® Insurance Agent Rachel Machin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amanda Smith
July 10, 2025
5
out of
5
rating by Amanda Smith
"Ileana was knowledgeable about my policy and answered every question with ease. My experience was top notch. Very efficient."
Anthony Robinson
July 10, 2025
5
out of
5
rating by Anthony Robinson
"Very personable and knowledgeable!"
willington nunez quiceno
July 8, 2025
5
out of
5
rating by willington nunez quiceno
"I had an excellent service and wonderful experience. Amazing Costumer services.Likewise , all my doubts were resolved."
Kevim Galeno
July 8, 2025
5
out of
5
rating by Kevim Galeno
"Muy agradable persona, excelente atención y formidable servicio, realmente una atención 10 de 10."
Rick Torres
July 8, 2025
5
out of
5
rating by Rick Torres
"Brittany was very good with explaining everything that I needed to know"
Jim H
July 8, 2025
5
out of
5
rating by Jim H
"Ileana was very friendly, knowledgeable and quick. Agent provided extremely competitive pricing. I am quite happy with service, coverage and pricing"
Domingo Machin
July 3, 2025
5
out of
5
rating by Domingo Machin
"Un servicio muy profesional y eficiente y una aseguradora de muy buen servicio y excelente eficiente por años osea de mucho prestigio"
We responded:
"Domingo, estamos muy felices de darle la bienvenida a la familia de State Farm. Gracias por sus palabras amables. - Rachel Machin from Rachel Machin State Farm "
Caroline Pham
July 3, 2025
5
out of
5
rating by Caroline Pham
"Ileana is super helpful and knowledgeable, made my car processes super easy - Rachel is very communicative and actively contacts her clients for updates"
Tyler Jordan (Mr.J)
July 3, 2025
5
out of
5
rating by Tyler Jordan (Mr.J)
"Jessica C. With agent Machin’s office Was very helpful. I am not a current customer but she stepped in and help me with a smile. A very professional team"
We responded:
"Tyler, we really appreciate you sharing this! Even if you’re not a current customer, Jessica and our whole team believe in helping everyone who reaches out. We’re glad she could assist you and make your experience a positive one. If you ever need anything else or have questions in the future, don’t hesitate to reach out—we’re always happy to help! Rachel Machin - State Farm Insurance Agent"
Kiara Chow
July 2, 2025
5
out of
5
rating by Kiara Chow
"Diana was super helpful, explained everything that my policy covers, lots of patience. Great to work with her getting my insurance!"
We responded:
"Kiara, we love hearing that Diana made things easy and took the time to walk you through your policy. Her patience and attention to detail really set her apart, and we’re glad it made a difference for you. Thanks for trusting us with your insurance—Diana and the team are always here if you need anything down the road! Rachel Machin - State Farm Insurance Agent"
Carlos Garcia
July 1, 2025
5
out of
5
rating by Carlos Garcia
"Una experiencia muy buena muy amables y excelente servicio"
We responded:
"¡Carlos, nos alegra muchísimo saber que tuviste una experiencia tan positiva! Para nosotros es muy importante que te sientas bien atendido y respaldado. Cuenta con nosotros para lo que necesites en el futuro. ¡Gracias por ser parte de la familia State Farm! Rachel Machin - State Farm Insurance Agent"
Amanda Diaz
June 30, 2025
5
out of
5
rating by Amanda Diaz
"I had a wonderful experience setting up my car insurance, thanks to Brittany Crosby! From the moment we started the conversation, she was incredibly helpful, knowledgeable, and patient. She took the time to explain all my options clearly, answered every question I had, and helped me find the best coverage at a price that fit my budget. What really stood out was her friendly attitude and genuine care—she made the whole process smooth and stress-free. It’s not every day you find someone who goes above and beyond, and Brittany absolutely did. I left the call feeling confident and taken care of. Highly recommend speaking with Brittany if you’re looking for quality insurance and top-notch customer service!"
We responded:
"Thank you so much for sharing your experience! Brittany truly has a gift for making insurance easy and approachable, and we’re thrilled to hear she helped you feel confident and taken care of from start to finish. We believe in making the process as smooth and stress-free as possible, and it’s wonderful to know Brittany’s care and attention stood out to you. If you ever have more questions or need anything down the road, we’re always here to help. Welcome to the Rachel Machin State Farm family! Rachel Machin - State Farm Insurance Agent Owner"
Leah Saccomanno
June 28, 2025
5
out of
5
rating by Leah Saccomanno
"Rachel is amazing! I've had the pleasure of working with her for flood, life & jewelry insurance. Shes quick in response, and cares about her customers! Thank you Rachel, you brought me back to State Farm!! I recommend all family & friends to her ! Will continue to do business with Rachel for all insurance needs!"
We responded:
"Leah, I really appreciate your kind feedback! It’s always great helping you find the right coverage, no matter what you need protected. Thanks so much for recommending me to your family and friends—that means the world. I’m here whenever you need help or have questions, and I look forward to continuing to work together! Rachel Machin - State Farm Insurance Agent"
Ellen Davis
June 25, 2025
5
out of
5
rating by Ellen Davis
"Kendal was a joy to work with! I had talked with her 6 months ago to look for a better rate for my car insurance. It didn’t work out then but she emailed me today and I now am a part of the State Farm family!"
We responded:
"Ellen, we’re so glad you stuck with us and gave Kendal another chance to help you out! Kendal is always looking out for her clients, and it’s wonderful to hear her persistence paid off. Welcome to the Rachel Machin State Farm family—we’re excited to have you with us! If you ever need anything or have questions, we’re always here for you. Rachel Machin - State Farm Insurance Agent"
Ginger Swymer
June 20, 2025
5
out of
5
rating by Ginger Swymer
"Kendal Fikert of State Farm in Lakeland did a wonderful job getting my car insurance lowered! She had contacted me earlier in the year and kept an eye out for a lower rate , then took the time to call me and from there it was amazing!! What a blessing she is🙏A pleasure to talk with and to do business with. I pray this is a long relationship💯"
We responded:
"Thank you so much for sharing your experience! Kendal truly goes above and beyond for her clients, and it’s wonderful to hear how her dedication made such a difference for you. She’s always looking out for the best rates and takes real pride in making sure you feel taken care of. We’re grateful to have you with us and look forward to being here for you for many years to come. Here’s to a long and positive relationship! Rachel Machin - State Farm Insurance Agent"
jennifer cruz
June 14, 2025
5
out of
5
rating by jennifer cruz
"Rachels team has been very responsive and informative making sure my family is properly covered. Highly recommend!!!"
We responded:
"Thank you so much for the kind words, Jennifer! Rachel Machin - State Farm Insurance Agent "
gloria b
June 14, 2025
5
out of
5
rating by gloria b
"Very friendly and super informative"
We responded:
"Thank you so much, Gloria! Was lovely to meet you this weekend! Rachel Machin - State Farm Insurance Agent "
Samantha
June 14, 2025
5
out of
5
rating by Samantha
"Always supportive! Friendly staff and the best knowledge when it comes to investing and my insurance policies!"
We responded:
"Thank you for your feedback, Samantha! Looking forward to continuing to watch you make strides towards a successful retirement plan! Rachel Machin - State Farm Insurance Agent "
Ann Witt
June 14, 2025
5
out of
5
rating by Ann Witt
"supportive and helpful"
We responded:
"Thank you for the kind words, Ann! Rachel Machin - State Farm Insurance Agent "
Tammy Vargas
June 14, 2025
5
out of
5
rating by Tammy Vargas
"Informative and for knowledgeable. Thank you!"
We responded:
"Lovely meeting you this weekend! Rachel Machin - State Farm Insurance Agent "
andres coa
June 11, 2025
5
out of
5
rating by andres coa
"Brittany Crosby was absolutely of so much help in the way how she broke down every step the policy for me. And also gave me an amazing deal. Better than what i had with progressive."
We responded:
"We’re so glad Brittany could make things easy to understand and help you find a deal that truly stands out—even compared to your last policy! We love helping our customers see just how rewarding switching to State Farm can be. If you ever need anything or have more questions, we’re always here for you. Welcome to the Rachel Machin State Farm family! Rachel Machin - State Farm Insurance Agent"
SugarRush
June 11, 2025
5
out of
5
rating by SugarRush
"Very helpful and informative. She explains everything in a way for the customer is able to understand. I enjoyed her assistance."
We responded:
"We know insurance can be overwhelming, but we’re all about making it easy to understand and stress-free. Our goal is to break things down in a way that actually makes sense, so you can feel good about your choices. Glad to hear you felt comfortable with us—reach out anytime if you need anything! Rachel Machin - State Farm Insurance Agent"
Cassie Tepsic
June 11, 2025
5
out of
5
rating by Cassie Tepsic
"The best of the best! Wealth of knowledge and so easy to work with! Everyone I have had the pleasure of working with has gone above and beyond!"
We responded:
"You heard it here, folks—we’re officially “the best of the best!” Thank you so much for the awesome compliment. We love what we do, and it’s always our goal to make things easy and go above and beyond for our clients. Thanks for making our day with your kind words! If you ever need anything, we’re just a call away. Rachel Machin - State Farm Insurance Agent"
Robert Perera
June 10, 2025
5
out of
5
rating by Robert Perera
"Amazing work always resolves my changes and gets me the best deal . The 5 ⭐️ campany ."
We responded:
"Thank you for the feedback, Robert!"
Brielle Stoddard
June 10, 2025
5
out of
5
rating by Brielle Stoddard
"I have the utmost trust in referring Rachel to my clients with any and all insurance needs. Rachel always takes the time to communicate all options and educate my clients on their coverage options. Her experience and knowledge sets her apart from any agent I have worked with. Her consistent communication always ensures a smooth experience for myself and my clients."
We responded:
"Brielle, thank you so much for your kind words and for trusting me with your clients. It really means a lot. I always want to make sure people feel informed and taken care of, and I’m glad that comes through. Working with you is a pleasure, and I’m always here if you or your clients ever need anything. Thanks again for your support! Rachel Machin - State Farm Insurance Agent"