State Farm® Insurance Agent Rachel Machin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Macey Staab
December 22, 2025
"Isabel was super helpful in the renters insurance process!! Very friendly and easy to work with."
Nichole Staab
December 22, 2025
"Isabel was wonderful to work with."
Jacob Edward's V
December 19, 2025
"Diana has great customer service"
Scott Jones
December 19, 2025
"Awesome experience! I spent all day on the phone with insurance companies and was over it! I called Brittany and in less than 20 mins she had the coverage I needed at the best price by a lot. She was absolutely wonderful to work with."
David Cha
December 19, 2025
"Isabel was extremely helpful, kind, friendly and patient throughout the entire process helping me set up auto insurance and HOI. The process was seamless and I ended up saving a lot of money per month."
Jorge Gracia
December 19, 2025
"Excelente servicio y gran atención,de parte de Josué ,se los recomiendo 💯💪"
Estrella Ochoa
December 17, 2025
"Isabel Garay-Mesa was wonderful to work with. She helped us with both our homeowners and car insurance and made the process easy and stress-free. She was knowledgeable, responsive, and truly cared about finding the right coverage for us. Highly recommend!"
Madeline Mattson
December 17, 2025
"Very smooth and easy process. Isabel was super helpful!"
david xue
December 16, 2025
"We have been insuring our car with State Farm (Rachel Machin Agent in Florida) for years. Today we called her office to add an additional car to the existing policy. Ms. Brittany Crosby answered my call. She was very good, she quickly completed the paper work for this additional car insurance, she also managed a discount for our another car. She also added "Safe Driving and Saving" feature to our policy. She did all of these in about 15 -20 minutes. She is very knowledgeable, effective, and friendly. We are happy for working with this nice agent and her team."
"David, thank you so much for sharing your experience with our office. We're delighted to hear that our team, particularly Ashley Dixon, provided you with excellent service while establishing your insurance effectively and efficiently. We sincerely appreciate your recommendation and are happy to welcome you to Florida on such a good note. Welcome to the Rachel Machin State Farm family! "
Nicole Tejeda
December 16, 2025
"Diana was the best! She helped get me lower rates, and also helped me cancel my old policy. She walked me through each step and explained things perfectly! She was such a pleasure to speak with too! Thank you so much!"
Marley Magno
December 15, 2025
"sabel was awesome to work with! She somehow worked her magic around my busy schedule and always had answers ready whenever I had questions. Not only did she hook me up with better car insurance coverage, but she also managed to beat the price I’d been paying to my previous insurance company (and I’d been with them for years 😅). Safe to say—Isabel is officially my go-to now! 🚗💨🙌"
Meagan Goepferich
December 12, 2025
"I needed to make big insurance changes. Isabel Mesa went far an above what I could have expected from her. Not only did she find me better rates but she found me better coverage. I am so happy I was able to work with Isabel to get my family into a better insurance situation."
Larry H
December 12, 2025
"You guys are awesome"
"Thank you so much, Larry! We think you're awesome too! Your support means the world to us, and we're always here to help whenever you need us! Rachel Machin - State Farm Insurance Agent"
John Phillips
December 12, 2025
"Isabella was great to work with! She saved me alot of money!!"
Kirsten Stalnaker
December 10, 2025
"Josue was very knowledgeable and easy going. He wasn’t pushy and explained everything thoroughly in regard to my auto coverage. It was nice to hang up understanding what I was paying for and why. He’s awesome!"
J R
December 9, 2025
"I’ve been insured with this company for more than 15 years, but the communication during my recent vehicle change has been concerning. I was initially quoted one premium, then the next month was charged roughly 15% more with no notice. My email inquiry received only an acknowledgement and no follow-up. After calling, I was informed that the first month “was only a quote,” yet I never received any documentation about the increase. If the adjusted price had been disclosed upfront, I would have explored other options. This lack of transparency was disappointing and has shaken my trust in the company."
"Jamie, I would like to thank you for your long-standing trust in State Farm. I sincerely apologize for the confusion and any lack of clear communication regarding your recent policy changes. We have been actively working on this and in our attempts to make sure this was rectified as quickly as possible and without concern from the client perspective, I regret that we fell short in keeping you informed. I would love to review with you at your earliest convenience as this is not the standard of care that we aim to provide and have never received feedback of this nature before. I have left you a voicemail, but if you could please give me a call when you have a chance, I'm confident that we can resolve your concerns and ensure your satisfaction moving forward. Thank you, Rachel"
Axxin The Supernova
December 4, 2025
"I had Isabel doing some training on me. :) No probs, satisfied with the pricing. Yippeee!!"
Edgar Dehl
December 2, 2025
"Brittany was great, she deserves a raise"
lukerville
December 1, 2025
"Great experience, great customer service."
Moshe Yzhari
December 1, 2025
"Awesome"
Marggina Espinoza
November 30, 2025
"I wanted to say thank you to best State Farm agent, Ms. Diana, so polite, professional and knowledgeable. They needs a raise to go above and beyond. God bless you and THANK YOU SO MUCH...."
Jose Sanchez
November 29, 2025
"Diana was very helpful thank you"
Kenia Fisherd
November 29, 2025
"I love how Ms. Diana is polite, professional and of course very knowledgeable. I highly recommend her and her office. Thank you for helping us."
"Kenia, thank you so much for such a great review. Diana is the best! I'm so happy to know you were satisfied with your experience in our office. Rachel Machin - State Farm Insurance Agent "
nathan staricek
November 29, 2025
"Diana was amazing"
Jerry
November 26, 2025
"Amazing service. Made my auto insurance shopping experience very smooth. 10/10 service !!"