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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leonel Cruz

September 2, 2025

5  out of  5
rating by Leonel Cruz
"Recibí un servicio de parte de Diana espectacular…hizo que todo fuera claro y fácil,algo q hoy día es difícil encontrar…conseguí una cuota justa y todo fue rápido y claro"
We responded:
"Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia con nosotros. Nos alegra enormemente saber que su visita a nuestra oficina fue positiva y que pudimos brindarle el servicio que esperaba. Para nosotros, la satisfacción de nuestros clientes es lo más importante, y comentarios como el suyo nos motivan a seguir mejorando cada día. Si en el futuro tiene alguna pregunta o necesita asistencia adicional, por favor no dude en ponerse en contacto con nosotros. Rachel Machin - State Farm Insurance Agent "
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Yumislei Castro

September 2, 2025

5  out of  5
rating by Yumislei Castro
"Súper atenta la agente y me dio todas las explicaciones necesarias para tomar un decisión final sobre mi aseguramza me ayudó a entender mi póliza y tomar la perfecta determinación gracias"
We responded:
"Le agradecemos de corazón que se haya tomado el tiempo para dejarnos una reseña. Nos llena de alegría saber que su experiencia en nuestra oficina fue positiva. Si en algún momento tiene preguntas o necesita cualquier tipo de asistencia, no dude en comunicarse con nosotros. Estamos siempre a su disposición para ayudarle. Rachel Machin - State Farm Insurance Agent "
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Michael L.

August 28, 2025

5  out of  5
rating by Michael L.
"Great experience with Rachel Machin from State Farm. Everything was smooth and easy from start to finish. I really appreciate how helpful and reliable the team was. Highly recommended!"
We responded:
"Thank you for trusting us with your insurance needs. So glad we were able to provide better coverage at a much better price and make the process easy from start to finish. Welcome to the State Farm family, Mike! Rachel Machin - State Farm Insurance Agent "
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Gary S

August 27, 2025

5  out of  5
rating by Gary S
"I appreciate the time and consideration that Brittany took with me today. She was able to explain questions on coverage that I had. Thank you Brittany!"
We responded:
"We are always here to answer any questions you have, Gary! Thank you for being a member of the family. Rachel Machin - State Farm Insurance Agent "
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Veronica Morgan

August 25, 2025

5  out of  5
rating by Veronica Morgan
"Brittany was extremely helpful and made the process very easy. I had started a quote online and just wanted something cheaper than what I was paying. She found me even more discounts and made everything quick and sinple. I had been with my other insurance for years but the cost just got too high."
We responded:
"Thank you for trusting us and allowing Brittany to search for the best deals whilst ensuring you also have adequate coverage. Welcome to the State Farm family, Veronica! Rachel Machin - State Farm Insurance Agent "
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jessenia umanzor

August 25, 2025

5  out of  5
rating by jessenia umanzor
"Diana Was extremely helpful and got me the best rate ☺️"
We responded:
"That's definitely what we strive for. Thank you so much, Jessenia! Rachel Machin - State Farm Insurance Agent "
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Dennis Ahearn

August 25, 2025

5  out of  5
rating by Dennis Ahearn
"100% professional, very courteous and knowledgeable and a pleasure to speak with"
We responded:
"We are always here to assist with anything you need, Dennis! Thank you for trusting us with your auto insurance! Rachel Machin - State Farm Insurance Agent "
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Maria E Diaz

August 21, 2025

5  out of  5
rating by Maria E Diaz
"Amazing service."
We responded:
"Thank you for the 5-star review, Maria! Rachel Machin - State Farm Insurance Agent "
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Everth Marcano

August 19, 2025

5  out of  5
rating by Everth Marcano
"Excelente atención, Rachel Machin la mejor agente de seguro, resolvió mis dudas, mis problemas sin ningún tipo de estrés ni tensión ella se encargó de absolutamente todo, gracias de verdad Rachel, las agencias de seguro necesitan de personas como usted 👍🏻"
We responded:
"Muchas gracias por tomarse el tiempo para dejarnos una reseña. ¡Nos alegra saber que tuvo una experiencia increíble con nosotros! Si alguna vez necesita algo, no dude en ponerse en contacto; siempre estamos aquí para ayudarle. Rachel Machin - State Farm Insurance Agent "
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Fallon H

August 19, 2025

5  out of  5
rating by Fallon H
"Brittany was very helpful. Very easy process and all questions were answered."
We responded:
"We strive to make insurance simple and easy to understand. We're always here to answer any future questions. Thank you for the wonderful review! Rachel Machin - State Farm Insurance Agent "
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lionel bonini

August 15, 2025

5  out of  5
rating by lionel bonini
"Helpful caring effective perfect"
We responded:
"Perfection is definitely what we strive for here! Thank you for the kind words, Lionel! Rachel Machin - State Farm Insurance Agent "
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Jon Hoenicke

August 15, 2025

5  out of  5
rating by Jon Hoenicke
"Brittany was a pleasure to work with and got us a great auto rate!"
We responded:
"Joe, thank you for letting us know how great your experience was working with Brittany on your auto insurance. Welcome to the family! Rachel Machin - State Farm Insurance Agent "
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Richard Thacker

August 11, 2025

5  out of  5
rating by Richard Thacker
"Brittney is an absolute gem to work with. The fact that she remembers who I am, her knowledge and personality are just three of the reasons I have my policies with Rachel. Rachel has always been fair and strives to get me the best policy at the best price ALWAYS."
We responded:
"Richard, can't thank you enough for the kind words. We are always striving to provide the best value and coverage at the same time. So glad to have you on board. Rachel Machin - State Farm Insurance Agent "
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Jessica Kastner

August 8, 2025

5  out of  5
rating by Jessica Kastner
"Diana Holcombe was extremely helpful and went above and beyond to help me get me the policy I needed. Her customer service was a 10/10. Highly recommended."
We responded:
"Above and beyond is in Diana's DNA! Thank you for trusting us with your insurance needs, Jessica! Rachel Machin - State Farm Insurance Agent "
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Theresa Lopez

July 23, 2025

5  out of  5
rating by Theresa Lopez
"Brittany Crosby was very helpful finding me the best rate and better coverage than my previous policy. She took the time to explain the coverage and ensured I was getting the best :). Excellent service 👏"
We responded:
"So glad your experience with Brittany was excellent! Welcome to the family, Theresa! Rachel Machin - State Farm Insurance Agent "
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J.C. Greeman

July 23, 2025

5  out of  5
rating by J.C. Greeman
"Diana was a great help. Made this experience as painless as possible. Very personable and knowledgeable and willing to go to the extra mile. Thank you."
We responded:
"Diana is one of our senior reps and her willingness to go the extra mile is something our clients have always appreciated. Thank you for trusting us and letting Diana walk you through the process. We're so happy to have you with us! Rachel Machin - State Farm Insurance Agent "
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Josias de jesus Bravo colon

July 16, 2025

5  out of  5
rating by Josias de jesus Bravo colon
"Excelente atención, de verdad que explican todo muy bien y son muy amables."
We responded:
"Nos alegra saber que te sentiste bien atendido y que pudimos aclarar todas tus dudas. Siempre estamos aquí para ayudarte con lo que necesites. ¡Un saludo grande y gracias por confiar en nosotros! Rachel Machin - State Farm Insurance Agent "
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Domingo Machin

July 13, 2025

5  out of  5
rating by Domingo Machin
"Un servicio muy profesional y eficiente y una aseguradora de muy buen servicio y excelente eficiente por años osea de mucho prestigio"
We responded:
"Domingo, estamos muy felices de darle la bienvenida a la familia de State Farm. Gracias por sus palabras amables. - Rachel Machin from Rachel Machin State Farm "
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sadie swenty

July 11, 2025

5  out of  5
rating by sadie swenty
"Brittany answered all my questions and made the process so easy !! Definitely recommend her for your insurance needs !!"
We responded:
"Easy is not typically something people associate with insurance and part of our mission was to change that narrative so, I'm glad to hear that it's working. Thank you for the feedback, Sadie! Rachel Machin - State Farm Insurance Agent "
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Amanda Smith

July 10, 2025

5  out of  5
rating by Amanda Smith
"Ileana was knowledgeable about my policy and answered every question with ease. My experience was top notch. Very efficient."
We responded:
"Efficiency is something we are always aiming for as we know our customer's time is important to them. Thank you for the great feedback, Amanda! Glad to have you and Ryan with us and looking forward to growing with your family for many more years to come. Rachel Machin - State Farm Insurance Agent "
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Anthony Robinson

July 10, 2025

5  out of  5
rating by Anthony Robinson
"Very personable and knowledgeable!"
We responded:
"Two things we strive for consistently. Thank you for the feedback, Anthony! Rachel Machin - State Farm Insurance Agent "
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willington nunez quiceno

July 8, 2025

5  out of  5
rating by willington nunez quiceno
"I had an excellent service and wonderful experience. Amazing Costumer services.Likewise , all my doubts were resolved."
We responded:
"Glad we could provide some clarity and peace of mind for you. Thank you for the glowing review! Rachel Machin - State Farm Insurance Agent "
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Kevim Galeno

July 8, 2025

5  out of  5
rating by Kevim Galeno
"Muy agradable persona, excelente atención y formidable servicio, realmente una atención 10 de 10."
We responded:
"¡Muchísimas gracias por tu mensaje! Nos llena de alegría saber que quedaste satisfecho con nuestro servicio. Aquí siempre te vamos a tratar con cariño y como en familia. ¡Gracias por confiar en nosotros y cuenta con nosotros siempre! Rachel Machin - State Farm Insurance Agent "
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Rick Torres

July 8, 2025

5  out of  5
rating by Rick Torres
"Brittany was very good with explaining everything that I needed to know"
We responded:
"Making sure that our customers understand their coverage is a core part of how we do business. So, we are pleased to know that we are delivering on that. Thank you for the feedback, Rick! Rachel Machin - State Farm Insurance Agent "
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Jim H

July 8, 2025

5  out of  5
rating by Jim H
"Ileana was very friendly, knowledgeable and quick. Agent provided extremely competitive pricing. I am quite happy with service, coverage and pricing"
We responded:
"So happy we were able to help you out with a better rate and friendly service, Jim! Thank you for the feedback. Rachel Machin - State Farm Insurance Agent "