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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Boltus

January 14, 2025

5  out of  5
rating by Amanda Boltus
"I’m extremely impressed with State Farm, especially with the insurance agent Brittany. She worked with me every step of the way to figure out the best coverage for our home and auto. She is informative and takes her time with each customer. Brittany answered any questions I had and was able to help me save money by switching to State Farm for my home and auto. I will definitely be recommending State Farm and the agent, Brittany, to family and friends! Thanks again, Brittany!"
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John Burden

January 14, 2025

5  out of  5
rating by John Burden
"Prompt, courteous and took care of my request"
We responded:
"It was such a pleasure getting to speak with you John. Wish you nothing but the best and glad to have you as part of the family! Rachel Machin State Farm"
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Sarah Bevin

January 10, 2025

5  out of  5
rating by Sarah Bevin
"This place is the best for all kinds of insurances and my personal go-to. Diana is very efficient, knowledgeable friendly and they’ve all become like family! They know what they’re doing and get it done for you very conveniently, and with the most competitive (lowest I’ve found) prices! Give them a call! *Edit to update *that I did an online purchase of a vehicle not knowing I’d need the insurance coverage immediately and hours after close, during dinner.. on a Friday.. again…. Made time for me and sent it over :) it doesn’t get much better than that for service really . Thank you!"
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stacey bray

January 10, 2025

5  out of  5
rating by stacey bray
"Service was wonderful and efficient. I would highly recommend this State Farm Agency to anyone looking to lower their premium or just wants excellent service. Lindsay was my representative and was very helpful and professional. Highly satisfied so far with making the decision to change to State Farm from my prior insurance carrier!"
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Addis Castro

January 9, 2025

5  out of  5
rating by Addis Castro
"recientemente compré una póliza para mí auto y quedé muy satisfecha, el precio muy bueno y la persona que me atendió muy amable y profesional"
We responded:
"Le agredecemos que se haya tomado el tiempo en compartir su experiencia con nuestra oficina. Cualquier cosa que usted necesite, aqui estamos siempre a la orden. Rachel Machin State Farm Agent"
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Jaden Siewrattan

January 8, 2025

5  out of  5
rating by Jaden Siewrattan
"My agent was Shawn. He is an amazing agent. Very kind, helped me out the my motorcycle policy, and will eventually help me with my auto. He also gave me some amazing advice from a personal standpoint. Unlike other companies, it didn't feel like I was talking to an agent, but just another person, who just happens to be an insurance expert."
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Joel Posada

January 2, 2025

5  out of  5
rating by Joel Posada
"Muy atenta y educada con su trabajo y con sus clientes, recomendada 100x100"
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Eva Gee Scott

December 18, 2024

5  out of  5
rating by Eva Gee Scott
"I can’t recommend Rachel Machin and her team enough! I’ve had several customers relocate to Florida, and Rachel has been an incredible resource for them. Her knowledge extends beyond just auto and home insurance — she also provides guidance on life insurance, disability insurance, and even investment support. Her professionalism, responsiveness, and genuine care for her customers make all the difference. It’s rare to find someone so committed to ensuring people are protected in every area of their lives. If you’re looking for a dedicated agent in Florida, Rachel Machin is the one to call!"
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Frank Cruz Jr

December 17, 2024

5  out of  5
rating by Frank Cruz Jr
"Shawn was great from start to finish. I needed to start a new policy for myself as well as a policy for my daughter who is buying her first car on her own. He was able to complete it very quickly and at a great price. I highly recommend them for your insurance needs"
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Dianne Bilski

December 13, 2024

5  out of  5
rating by Dianne Bilski
"Shawn was truly professional and knowledgeable in helping me with my insurance bundle. He's very pleasant to talk to on the phone. I highly recommend him & State Farm Insurance Co."
We responded:
"Dianne, we really appreciate the wonderful feedback. Welcome to the State Farm family! Rachel Machin - State Farm Agent"
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jabier guardiola

December 11, 2024

5  out of  5
rating by jabier guardiola
"I can’t thank Shawn enough for the exceptional service he provided to both my mom and me. From the moment we reached out, he was incredibly patient, understanding, and took the time to explain everything clearly. He made the entire process seamless, answering every question my mom had and ensuring I understood all the details of my policy. His professionalism, friendly demeanor, and genuine care for our needs made the entire experience stress free. Shawn went above and beyond to find the best coverage for me, and we are both incredibly grateful for his help. I highly recommend Shawn to anyone seeking reliable and knowledgeable insurance assistance."
We responded:
"Jabier, thank you for this incredible feedback. With over a decade of insurance experience, Shawn really takes pride in making sure his customers leave his interactions informed, satisfied and cared for. We're glad to know that was received in your interaction. Welcome to the State Farm family and we are looking forward to having you for many years to come! Rachel Machin - State Farm Agent"
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Elsie Santos

December 11, 2024

5  out of  5
rating by Elsie Santos
"Diana, was professional, kind and followed through with everything. I will recommend her to others."
We responded:
"Thank you for such a wonderful review, Elsie. Diana is incredible and we're glad to know that you were able to experience that. Referrals are the best way to support our small business. Thank you for recommending us! Rachel Machin - State Farm Agent"
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Katie Wright

December 9, 2024

5  out of  5
rating by Katie Wright
"Diana was amazing and very helpful!"
We responded:
"Diana is the best! Thank you for the glowing review, Katie! Rachel Machin - State Farm Agent"
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Maggie Wojtylak

November 15, 2024

5  out of  5
rating by Maggie Wojtylak
"I absolutely love Rachel and everyone in her office. They are quick to get back to you and are very friendly."
We responded:
"Thank you for the glowing review, Maggie! We love you too! :) Rachel Machin - State Farm Agent"
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Christina Khianthalat

November 5, 2024

5  out of  5
rating by Christina Khianthalat
"I’m so glad i was able to have a face to face meeting with my new Statefarm agent Rachel. It was very nice to have everything explained to me. The office was very pleasant walking in and everyone was friendly. Very pleased"
We responded:
"Christina, it was such a pleasure meeting you and getting to talk through your coverage's. Part of our office mission is to help provide education around insurance. So, I'm glad to know we did this successfully. We are looking forward to growing with you and your family and are looking forward to hearing all about the wedding! Rachel Machin - State Farm Agent"
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Marina Nault

November 4, 2024

5  out of  5
rating by Marina Nault
"Rachel and her team are absolutely wonderful! No nonsense, full disclosure, and absolutely wonderful to speak with. I got great deals on car and home insurance and am very pleased with their customer service."
We responded:
"Marina, thank you for the awesome feedback. No nonsense and full disclosure is the only way we operate. So, I'm ecstatic to know that is coming across in our interactions. Welcome to the State Farm family! Rachel Machin - State Farm Agent"
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Ingrid Patricia Berrios

October 30, 2024

5  out of  5
rating by Ingrid Patricia Berrios
"Super helpful and a great experience! Yaayyy for the foodies!!"
We responded:
"Ingrid, we are glad to hear that you had such a wonderful experience with our office. We do LOVE some good food! Rachel Machin - State Farm Agent"
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karen braddy

October 25, 2024

5  out of  5
rating by karen braddy
"Rachel was extremely personable. She called me to schedule an appointment to review my insurance needs. She covered everything imaginable and was knowledgeable about my information. I spent an hour with her and she lowered my vehicle insurance by around $30 a month due to my limited daily mileage. I was very impressed with Rachel. I would recommend her State Farm Agency to my family and friends."
We responded:
"Karen, thank you so much for the incredible feedback. We take pride in meeting with our clients on at-least an annual basis and making sure that we are growing with you as your insurance needs change. Looking forward to our next meeting for years to come! Rachel Machin - State Farm Agent"
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Dabari Destine

October 22, 2024

5  out of  5
rating by Dabari Destine
"Rachel and her staff are always on top of everything and taking care of my insurance needs! 10/10 service!"
We responded:
"Thank you for the kind words, Dabari. Glad to have you on board, hopefully for many more years to come! Rachel Machin State Farm Agent"
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Eric Warne

October 21, 2024

5  out of  5
rating by Eric Warne
"Fast and easy"
We responded:
"Part of our mission is to simplify the insurance buying process for our clients. Insurance can be daunting and complicated. So, I'm ecstatic to know that we are delivering on that promise to make it more digestible. Thank you for the feedback, Eric. Glad to have you on board. Rachel Machin State Farm Agent "
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Eddy Collazo

October 21, 2024

5  out of  5
rating by Eddy Collazo
"Diana was pleasant, knowledgeable, and efficient. Had answers to questions, explained all the steps, promptly emailed all the necessary information and very courteous. Highly recommend"
We responded:
"We also think Diana is pretty great. Glad to hear that you were able to experience the same. Thank you for the 5-star review, Eddy! Rachel Machin State Farm Agent"
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David Williamson

October 18, 2024

5  out of  5
rating by David Williamson
"I had a good experience with Rachel, she is very informative and friendly."
We responded:
"It was a pleasure getting to know you better, David. Thank you for the great feedback. Rachel Machin State Farm Agent"
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Jonnathan

September 26, 2024

5  out of  5
rating by Jonnathan
"Fue un gusto que la agente Diana Rios me haya atendido, muy simpática, amable, muy buena persona, humilde, paciente y excelente agente; la verdad realiza muy bien su trabajo. Gracias."
We responded:
"Muchas gracias por haberse tomado el tiempo de dejarnos su opinion sobre su experiencia con nuestra oficina. Cualquier cosa que usted necesite, aqui estamos siempre a la orden! "
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Juke Box

September 20, 2024

5  out of  5
rating by Juke Box
"Mrs. Machin is very professional and knowledgeable I Would Highly recommend Service through this Office"
We responded:
"Thank you for the wonderful review. It is always a pleasure getting to know our customers better and I'm glad our policy review was enlightening. We are looking forward to servicing you for many more years to come. Thank you, again! Rachel Machin State Farm Insurance Agency"
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Cristhian Gonzalez

September 18, 2024

5  out of  5
rating by Cristhian Gonzalez
"If you were able to talk to Diana Rios, she is like the best friendliest person I have talked to over the phone for an insurance quota, she helped me decide what was the best course of action when it came to getting an insurance with state farm, she helped me save money by choosing state farm, she clearly explained the benefits and downsides of each package, really wonderful experience if you get to talk to her, she also has a cute voice (just saying)."
We responded:
"Thank you so much for the raving review, Cristhian! Diana is such a wonderful addition to our team and we're so glad that you've had such an incredible experience with her. Welcome to the State Farm family! Rachel Machin State Farm "