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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trish Mostoller

Trish Mostoller

July 30, 2026

5  out of  5
rating by Trish Mostoller
"My business was handled friendly and efficiently."
We responded:
"Every 5-star rating tells us we're moving in the right direction. Thanks, Trish! We're glad to hear that our team was able to assist you in a friendly and efficient manner. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out."
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Jordan Dewey

July 27, 2026

5  out of  5
rating by Jordan Dewey
"Amber Ballard is the BEST! She was able to get us lower rates and the experience was a piece of cake!"
We responded:
"What a fantastic review, Jordan! Knowing Amber helped you find lower rates while making everything feel easy means so much to our team. Thank you for choosing us—we’re always happy to help with your insurance needs."
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Bella ballard

July 27, 2026

5  out of  5
rating by Bella ballard
"Amber is the most wonderful best agent there is! If you want someone you can trust with years of experience go see her"
We responded:
"It’s been a pleasure having the opportunity to work with you, Bella! We’re pleased to know Amber provided the reliable guidance and service that earned your trust. We appreciate your recommendation and are always happy to assist whenever you need us."
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Angela Baker

July 24, 2026

5  out of  5
rating by Angela Baker
"Isabel was so professional and helpful! She set me up with complicated policies transferred from another state in less than an hour."
We responded:
"Angela, we’re so glad you shared your experience! We’re happy Isabel was able to provide the quick and helpful service you needed while moving your policies over. We appreciate having you as part of our agency."
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Eddie Delatorre

July 23, 2026

5  out of  5
rating by Eddie Delatorre
"Very knowledgeable about your product and services"
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jessenia umanzor

July 23, 2026

5  out of  5
rating by jessenia umanzor
"Chelsey was amazing and got me a lower rate!"
We responded:
"That's definitely what we strive for. Thank you so much, Jessenia!

Rachel Machin - State Farm Insurance Agent
"
Profile photo of Mihai Boloni

Mihai Boloni

July 23, 2026

5  out of  5
rating by Mihai Boloni
"Many thanks to Isabel Garay-Mesa from Rachel Machin Agency for helping deciding on a new insurance for my cars."
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Ed Diaz

July 22, 2026

4  out of  5
rating by Ed Diaz
"After waiting several days for an email or contact from my agent, I was finally called by Isabel (her assistant) who was terrific! She went over the details of my policy, and gave me good advice. I highly recommend her services :-)"
We responded:
"Thank you Ed! "
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Dean Burkey

July 21, 2026

5  out of  5
rating by Dean Burkey
"Irene explained things in both a professional and personable manner, making it easy for me to understand what were the best steps for me to take."
We responded:
"Dean, we’re so glad Irene was there to help guide you through the process. Providing clear answers and making insurance easier to navigate is exactly what we strive for. We appreciate your kind words and trust in our team."
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Natalie Pleasant

July 21, 2026

5  out of  5
rating by Natalie Pleasant
"Absolutely easiest phone call and conversation. Chelsea was/is truly awesome and my thr transition simple and easy. I got off the call feeling much better about my new policy and becoming a part of thr State Farm family. Thanks again for your assistance."
We responded:
"Natalie, welcome to the State Farm family! We’re so glad Chelsea was able to make your transition feel simple and stress-free. Thank you for choosing our team—we’re excited to be here whenever you need support with your insurance needs."
Profile photo of Giovany Morales

Giovany Morales

July 20, 2026

5  out of  5
rating by Giovany Morales
"Very helpful and amazing to talk to"
We responded:
"Thanks for the 5 stars, Giovany! We’re proud to be your choice and glad you had a positive experience."
Profile photo of Jacqueline Ortiz

Jacqueline Ortiz

July 16, 2026

5  out of  5
rating by Jacqueline Ortiz
"The agents in this office helped me out in getting a policy ASAP and helped me with insight on the sub policy of “health” insurance, which will definitely help me in the future. Great work all around"
We responded:
"Jacqueline, we're glad our team could assist you promptly with your policy and provide valuable insights on health insurance. Just let us know if you ever need anything."
Profile photo of Charlie P

Charlie P

July 16, 2026

5  out of  5
rating by Charlie P
"Diana was truly amazing...I asked her a question and she provided me with great service by getting me the answer i needed..."
We responded:
"Your review is a wonderful reflection of the care our team strives to provide. Charlie, we appreciate you highlighting Diana's helpful approach and the time she took to answer your questions."
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Joseph Haines

July 15, 2026

5  out of  5
rating by Joseph Haines
"Irene was the best"
We responded:
"We agree! She's pretty great! Thanks for the great review, Joseph!

Rachel Machin - State Farm Insurance Agent
"
Profile photo of Jonatan Hernández

Jonatan Hernández

July 13, 2026

5  out of  5
rating by Jonatan Hernández
"Isabel provided an exceptional service. She was very thorough explaining our auto insurance quote."
We responded:
"Jonatan, we are delighted to hear that Isabel provided you with exceptional service and thoroughly explained your auto insurance quote. We would be happy to assist you again whenever you need us."
Profile photo of Rennie Giannini Jr

Rennie Giannini Jr

July 10, 2026

5  out of  5
rating by Rennie Giannini Jr
"Isabel was amazing with getting me quotes for multiple different vehicles and was able to get me set up with very reasonable prices."
We responded:
"It's great to hear that Isabel was able to assist you with quotes for your vehicles and secure reasonable prices. Thanks so much Rennie!"
Profile photo of Charity Holton

Charity Holton

July 10, 2026

5  out of  5
rating by Charity Holton
"So helpful!! Great customer service!!"
We responded:
"Thank you for the shoutout, Charity! We are thrilled to hear that you found our customer service to be incredibly helpful. Our team is always here to support you on your journey toward fulfilling your insurance needs!"
Profile photo of Rushanne Facey

Rushanne Facey

July 10, 2026

5  out of  5
rating by Rushanne Facey
"Chelsea was fantastic to work with! She made getting vehicle insurance quick and easy, answered all of my questions, and helped me find the right coverage. She was professional, friendly, and responsive throughout the entire process"
We responded:
"It's great to hear that Chelsea made your experience with getting vehicle insurance quick and easy. Our team is dedicated to providing professional and responsive service, and we're glad she could assist you in finding the right coverage. Thank you, Rushanne, for your feedback! "
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ronald cox

July 7, 2026

5  out of  5
rating by ronald cox
"Very informative, not pushy.very friendly"
We responded:
"We’re grateful for your feedback, Ronald! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs!
"
Profile photo of Florence Kester

Florence Kester

July 7, 2026

5  out of  5
rating by Florence Kester
"Isabel was very courteous love it."
We responded:
"Your feedback means so much to us, Florence! Isabel always strives to make every interaction a pleasant one, and we’re delighted that was your experience. Thank you for choosing our agency!"
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Kathy Stinsman

July 6, 2026

5  out of  5
rating by Kathy Stinsman
"Chelsea terum agent was the best"
We responded:
"Kathy, we truly appreciate you taking the time to share this! It’s always exciting to hear when one of our team members leaves a lasting impression. Thanks for choosing our agency!
"
Profile photo of David Whitlock

David Whitlock

July 6, 2026

5  out of  5
rating by David Whitlock
"What a breath of fresh air dealing with Isabel! What a sweetheart♥️"
We responded:
"Thank you, David, for your kind words about Isabel! We're delighted to hear that she made your experience enjoyable. We appreciate your feedback and support!"
Profile photo of David

David

July 6, 2026

5  out of  5
rating by David
"Pleasantly surprised by my experience. Didn’t once have to wait on hold or anything. All human to human interaction with pleasant company. All without even having to make an appointment."
We responded:
"David, we appreciate your kind words and are happy you had such a smooth and pleasant experience with us!

Rachel Machin - State Farm Insurance Agent"
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edwin curet

July 5, 2026

5  out of  5
rating by edwin curet
"Very helpful and she help me to get tbe best deal she could .she really works with the client .I am happy with what she got me"
We responded:
"What a wonderful review—thank you, Edwin! It’s great to know our team helped you find the right fit and made the experience a positive one. We’re grateful for your trust!"
Profile photo of Susan Graham

Susan Graham

July 3, 2026

5  out of  5
rating by Susan Graham
"We appreciated this annual review of our State Farm auto and life insurance."
We responded:
"Thank you, Susan, for your feedback on our annual review process. It's great to hear that you found it valuable for your auto and life insurance needs. We're here to help whenever you need us."