State Farm® Insurance Agent Rachel Machin

"It means so much that you’d recommend us, Sotiria! We're delighted to hear that you had a fantastic experience with our knowledgeable and friendly team. It's great to know we could make things easy for you and take good care of your insurance needs. If you ever need assistance in the future, feel free to reach out."

"Lucille, we’re sorry to hear that you remain disappointed with your experience with our office. As we discussed with you at the time, this was a complicated homeowners insurance situation involving carrier-specific eligibility requirements while you were approaching a home closing.

While we acknowledge that our communication during the process could have been more timely, our team worked to explore multiple coverage options after we were unable to insure the home directly through State Farm. Unfortunately, eligibility and underwriting decisions made by individual insurance carriers are outside of our agency’s control.

When one option became unavailable, our team immediately began exploring an alternative in an effort to help keep your closing on track. We also reviewed your concerns in detail at the time and clarified some misunderstandings regarding the process.

We’re disappointed that the experience ultimately led you to move your policies, particularly after your many years with State Farm, but we respect your decision and are glad you were able to find coverage that meets your current needs. We wish you the best in your new home.

Rachel Machin
Agent"

"That means so much to us! We’re thankful you’ve had such a positive experience with our team and for taking a moment to share the love. We’re always here whenever you need us!"

"Now that’s what we call a win! It's great to hear Chelsey went above and beyond to help you save, bundle your coverage, and add life insurance to the mix. We’re excited that you’re getting more from your coverage while keeping more money in your pocket. Thank you for the love and for trusting Chelsey!"

"Saving on two policies is a pretty nice win! It’s wonderful to know Chelsey helped you find better rates for both your auto and home insurance. We’re grateful you gave her the opportunity to help and took the time to share your experience!"

"Thank you so much, Larry! We think you're awesome too! Your support means the world to us, and we're always here to help whenever you need us!
Rachel Machin - State Farm Insurance Agent"

"Finding exactly what you need is what we’re all about, Carrie! Chelsey did a wonderful job going above and beyond to help you out. Thanks for trusting our team and taking a moment to share such kind feedback!"

"Debbie, we’re always happy to help make things a little clearer! It’s wonderful to know our team could answer your questions and give you the information you needed. Thanks for taking the time to share your experience—we’re here whenever you need us!"

"Sharon, we’re so pleased to know the information and assistance you received were helpful! Our team is always here to make your insurance questions a little easier to navigate."

"Sharon, thank you for the recommendation! We’re so glad the explanations helped make everything easier to understand. We’re always here if you ever have questions or need a hand with your insurance!"

"Terri, it sounds like Chelsey made sure you had everything you needed before your trip to Canada! We’re glad she could help with your car insurance and provide the information you were looking for. Thanks for sharing your experience, and we’re here if you need anything else!"

"Donald, thanks for taking the time to share this! We’re so glad Amber could answer your questions and take the time to make sure all your concerns were taken care of. We’re always here whenever you need a hand with your insurance!"

"Antonio, thanks for taking the time to tell us about your experience! It's fantastic to hear that Chelsey was able to assist you in finding better coverage and saving you over $500 a month. We're delighted to have you back with State Farm, and we appreciate your recommendation. If you ever need further assistance with your insurance needs, feel free to reach out."

"Darrell, it’s wonderful to know Diana has been someone you can count on every time! We’re pleased she’s consistently been there to help and make things easier when you need assistance. Thanks for taking the time to recognize her and share your experience!"

"Rosa, welcome to the State Farm family! Thank you so much for your thoughtful words about Diana. We understand that navigating insurance can sometimes feel overwhelming, and we’re so glad Diana was able to provide clarity and support when you needed it most. Please don’t hesitate to reach out if you ever have questions or need assistance—we’re here for you!
Rachel Machin - State Farm Insurance Agent"

"Jana Renee, it’s wonderful to know you found both our service and pricing to be a good fit! We’re pleased we could help you get more coverage while keeping your costs lower. Thank you for sharing your experience and giving our team the opportunity to help!"

"Thank you for sharing your positive experience, Christy! We're glad to hear that Chelsey Treven was able to assist you with patience and address all your questions during your transition. If you ever need further assistance with your insurance needs, feel free to reach out to our team."

"Thank you, Grace, for your feedback. We love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support!
"

"Judy, sounds like our team was able to get you what you needed! We’re happy you were able to locate your insurance cards and that we could lend a hand along the way. Thanks for choosing our agency and taking the time to leave us some feedback!"

"Having the right information can make all the difference, Victor! Diana will be happy to know she was able to assist you effectively and give you helpful guidance along the way. We appreciate you sharing your experience and taking the time to recognize her efforts!"

"Every 5-star rating tells us we're moving in the right direction. Thanks, Trish! We're glad to hear that our team was able to assist you in a friendly and efficient manner. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out."

"Margaret, we’re proud of the experience we provide, and your rating is a wonderful confirmation. Thank you!"

"Karen, we're so happy to hear that our team has been able to help you with your insurance questions and needs! If there's anything else we can do for you, please don't hesitate to reach out anytime."