State Farm® Insurance Agent Rachel Machin

"Outstanding service from Isabel. She was so friendly and answered all of our questions and followed up with us all along the way. Great customer service!!"

"Josué Pérez Leon was very helpful and Patient with me. He helped me lower my insurance and went above and beyond for me"

"Josue was great all around. He was very helpful and made the process easy."

"Isabel was a great help. She really looked out for me and deserves all the praise! Definitely someone that provide to value to your company"

"I called Isabel Garay-Mesa This morning to ask about getting my golf cart insured. She was very helpful and got it done at a good price. even though I’m not a State Farm customer she worked with me to get car insurance switched to State Farm and I may also end up with homeowners insurance through State Farm. She was very pleasant to work with and very knowledgeable. She’s very good at her job!"

"Great help and very genuine She’s the goat"

"My wife and I recently moved to Florida. We had State Farm car insurance in NY. I called the local agent, and spoke to Amber and setup an appointment to meet. She greeted us like we were long time friends. Extremely courtesy and well informed about insurance. She reviewed our old NY policies, answered all our questions, and setup new Florida policies. It was a very pleasant experience. We would recommend calling Amber, if you need new insurance or need your policy reviewed. Excellent friendly service!!!!!!!!"

"RachelI can't thank you enough for the information.\nI got all my newest new Insurance policy.I needed the price that was quoted being the grandmother of three healthy grandboys and loves to eat, so thank you for being friendly and professional."

"Isabel did so well the first time I came back and switched my auto insurance to state farm. Took me 10 minutes. Excellent customer service"

"Diana Holcombe was extremely helpful and went above and beyond to help me get me lower my policy and make the changes I needed. Her customer service was a 10/10 and she makes it extremely easy for me and my family. Highly recommended."

"Thank you for your help Josue you did a great job"

"Isabel was very helpful in securing my new policy."

"Incredible service! Amber not only saved me lots of money, she was meticulous in making sure all of my insurance needs we met. Far exceeded expectations!"

"Jalisa was the best she I email her before they open up then called hour later to confirm and she was on my stuff that I requested fast!!! Thanks"

"Amber is amazing! In looking for and getting insurance she was so helpful and knowledgeable. If you are looking for a good, kind insurance agent, look no further than Amber!!"

"I worked with Isabel after fighting and fighting with other insurance companies for the last half a week, the entire process took less than an hour and everyone I spoke to was beyond helpful and knowledgeable. I got setup with a policy under an hour at a great rate! Will recommend to anyone and everyone"

"I am not able to say enough about the exceptional customer service provided to me by Isabel. She is extremely knowledgeable, great at educating, and you truly feel like you're the priority when she is helping you. With Isabel's help I was able to set up policies for my two young children at a price point that was much lower than expected but having the peace of mind that I have helped to secure their futures is priceless. Thank you Isabel!"

"UPDATE: I wanted to take some time to update my review. After posting, Rachel reached out to me to see how she could assist. After discussing the situation, she went on to research this on her side. She spent a significant amount of time understanding what happened and found a solution. It took time and significant effort on her part, but throughout the process she provided regular updates letting me know what was going on and communicated consistently about what I could expect. I did not expect that level of care and customer service - she went above any beyond to make things right. I am throughly impressed and don't know that other businesses would step up the way she did. I’ve been insured with this company for more than 15 years, but the communication during my recent vehicle change has been concerning. I was initially quoted one premium, then the next month was charged roughly 15% more with no notice. My email inquiry received only an acknowledgement and no follow-up. After calling, I was informed that the first month “was only a quote,” yet I never received any documentation about the increase. If the adjusted price had been disclosed upfront, I would have explored other options. This lack of transparency was disappointing and has shaken my trust in the company."

"Such a pleasure to connect with an agency that doesn't give you the run around. Professionalism at it's finest. I will recommend Rachel Machin - State Farm Insurance to anyone who is searching for insurance. Thank you so much Rachel and staff for being so good at what you do. Keep up the good work. Looking forward to a longstanding relationship."

"Isabel provided clear options for my policy and was very personable and efficient. Thank you!"

"Isabel was incredibly kind, patient, and helpful throughout the entire process. She took the time to clearly explain my policy and life insurance in a way that was easy for me to understand, and she made sure I fully understood the documents before signing anything. Her professionalism, knowledge, and willingness to help made everything feel smooth and stress free. She went above and beyond to make sure I felt comfortable and informed. I truly appreciate her excellent customer service."

"Isabel called me with a lower price on my monthly payment by bundling disability insurance with current coverage and was very helpful! I appreciate you always looking for ways to lower my premiums!"

"Isabel was recommended to me by my brother Ashford Kurbanali. I am so happy that I made the call, because the service was top notch and the price quoted was fantastic. There was no doubt in my mind when I cancelled with my other provider and chose State Farm. Thank you Isabel. Bless 🙏🏽😊"

"Josue was super helpful and gave me excellent customer care. He answered all my questions and concerns with tons of information. Very happy to have connected with him."

"Diana provided efficient service and was extremely courteous throughout. Definitely an asset to the State Farm brand."