State Farm® Insurance Agent Rachel Machin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christy Davila
August 14, 2026
"My experience was a positive experience. Chelsey Treven was patient with me during my transition and answered all my questions and concerns."
"Thank you for sharing your positive experience, Christy! We're glad to hear that Chelsey Treven was able to assist you with patience and address all your questions during your transition. If you ever need further assistance with your insurance needs, feel free to reach out to our team."
grace Zegarelli
August 12, 2026
"Diana was very helpful to me."
"Thank you, Grace, for your feedback. We love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support!
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Judy Barrow
August 12, 2026
"I was looking for my insurance cards. I found my insurance cards thank you very much Judith Renee Barrow . Have a great day . Everyone has been very kind and more than helpful thank you so much."
"Judy, sounds like our team was able to get you what you needed! We’re happy you were able to locate your insurance cards and that we could lend a hand along the way. Thanks for choosing our agency and taking the time to leave us some feedback!"
Victor Monteiro
August 11, 2026
"Diana was of great help getting things done and informing me about things I didn't know."
"Having the right information can make all the difference, Victor! Diana will be happy to know she was able to assist you effectively and give you helpful guidance along the way. We appreciate you sharing your experience and taking the time to recognize her efforts!"
Trish Mostoller
August 10, 2026
"My business was handled friendly and efficiently."
"Every 5-star rating tells us we're moving in the right direction. Thanks, Trish! We're glad to hear that our team was able to assist you in a friendly and efficient manner. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out."
Margaret Reed
August 10, 2026
"Diana answered my question very quickly"
"Margaret, we’re proud of the experience we provide, and your rating is a wonderful confirmation. Thank you!"
Karen Musgrave
August 9, 2026
"Awesome service, always there to answer your questions and help you with your insurance!
KM, Lakeland, Florida"
"Karen, we're so happy to hear that our team has been able to help you with your insurance questions and needs! If there's anything else we can do for you, please don't hesitate to reach out anytime."
Andre Kandy
August 7, 2026
"I give Chelsey absolutely 5 stars. She’s patient and very respectful. Absolutely the best."
"A perfect rating from you is a compliment we’re happy to receive. Thanks, Andre!"
Mike Jones
August 6, 2026
"I loved talking to Isabel. She explained things perfectly!"
"Thank you, Mike, for your feedback! We're glad to hear that Isabel was able to explain everything clearly for you. Your support means a lot to us. "
Jordan Dewey
July 27, 2026
"Amber Ballard is the BEST! She was able to get us lower rates and the experience was a piece of cake!"
"What a fantastic review, Jordan! Knowing Amber helped you find lower rates while making everything feel easy means so much to our team. Thank you for choosing us—we’re always happy to help with your insurance needs."
Bella ballard
July 27, 2026
"Amber is the most wonderful best agent there is! If you want someone you can trust with years of experience go see her"
"It’s been a pleasure having the opportunity to work with you, Bella! We’re pleased to know Amber provided the reliable guidance and service that earned your trust. We appreciate your recommendation and are always happy to assist whenever you need us."
Angela Baker
July 24, 2026
"Isabel was so professional and helpful! She set me up with complicated policies transferred from another state in less than an hour."
"Angela, we’re so glad you shared your experience! We’re happy Isabel was able to provide the quick and helpful service you needed while moving your policies over. We appreciate having you as part of our agency."
Eddie Delatorre
July 23, 2026
"Very knowledgeable about your product and services"
"Thanks for the wonderful 5-star rating, Eddie! We appreciate your support more than you know and are grateful to have you as part of our agency family."
jessenia umanzor
July 23, 2026
"Chelsey was amazing and got me a lower rate!"
"That's definitely what we strive for. Thank you so much, Jessenia!
Rachel Machin - State Farm Insurance Agent
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Mihai Boloni
July 23, 2026
"Many thanks to Isabel Garay-Mesa from Rachel Machin Agency for helping deciding on a new insurance for my cars."
"We’re grateful for your feedback, Mihai! Helping customers feel confident when making insurance decisions is something we strive for, and we’re glad Isabel was able to provide the guidance you needed for your vehicles."
Ed Diaz
July 22, 2026
"After waiting several days for an email or contact from my agent, I was finally called by Isabel (her assistant) who was terrific! She went over the details of my policy, and gave me good advice. I highly recommend her services :-)"
"Thank you Ed! "
Dean Burkey
July 21, 2026
"Irene explained things in both a professional and personable manner, making it easy for me to understand what were the best steps for me to take."
"Dean, we’re so glad Irene was there to help guide you through the process. Providing clear answers and making insurance easier to navigate is exactly what we strive for. We appreciate your kind words and trust in our team."
Natalie Pleasant
July 21, 2026
"Absolutely easiest phone call and conversation. Chelsea was/is truly awesome and my thr transition simple and easy. I got off the call feeling much better about my new policy and becoming a part of thr State Farm family. Thanks again for your assistance."
"Natalie, welcome to the State Farm family! We’re so glad Chelsea was able to make your transition feel simple and stress-free. Thank you for choosing our team—we’re excited to be here whenever you need support with your insurance needs."
Giovany Morales
July 20, 2026
"Very helpful and amazing to talk to"
"Thanks for the 5 stars, Giovany! We’re proud to be your choice and glad you had a positive experience."
Jacqueline Ortiz
July 16, 2026
"The agents in this office helped me out in getting a policy ASAP and helped me with insight on the sub policy of “health” insurance, which will definitely help me in the future. Great work all around"
"Jacqueline, we're glad our team could assist you promptly with your policy and provide valuable insights on health insurance. Just let us know if you ever need anything."
Charlie P
July 16, 2026
"Diana was truly amazing...I asked her a question and she provided me with great service by getting me the answer i needed..."
"Your review is a wonderful reflection of the care our team strives to provide. Charlie, we appreciate you highlighting Diana's helpful approach and the time she took to answer your questions."
Joseph Haines
July 15, 2026
"Irene was the best"
"We agree! She's pretty great! Thanks for the great review, Joseph!
Rachel Machin - State Farm Insurance Agent
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Jonatan Hernández
July 13, 2026
"Isabel provided an exceptional service. She was very thorough explaining our auto insurance quote."
"Jonatan, we are delighted to hear that Isabel provided you with exceptional service and thoroughly explained your auto insurance quote. We would be happy to assist you again whenever you need us."
Rennie Giannini Jr
July 10, 2026
"Isabel was amazing with getting me quotes for multiple different vehicles and was able to get me set up with very reasonable prices."
"It's great to hear that Isabel was able to assist you with quotes for your vehicles and secure reasonable prices. Thanks so much Rennie!"
Charity Holton
July 10, 2026
"So helpful!! Great customer service!!"
"Thank you for the shoutout, Charity! We are thrilled to hear that you found our customer service to be incredibly helpful. Our team is always here to support you on your journey toward fulfilling your insurance needs!"