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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phyo Minn Thu

April 16, 2026

5  out of  5
rating by Phyo Minn Thu
"Amazing"
We responded:
"Thank you, Phyo Minn Thu, for your amazing feedback! We're glad to know you had a great experience with our insurance services. If you need anything else, feel free to reach out."
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Melissa Garcon

April 16, 2026

5  out of  5
rating by Melissa Garcon
"Isabel is always so helpful, she goes out of her way to take her time and walk you through your policies and explain things so you know exactly what coverage you have. Highly recommended"
We responded:
"Thank you, Melissa, for your kind words about Isabel. We're glad to hear she has been able to assist you in understanding your policies thoroughly. Your recommendation means a lot to us. "
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Lisa Hauser

April 12, 2026

5  out of  5
rating by Lisa Hauser
"State Farm took the time to explain all the different options and coverage for my car. Isabel was very knowledgeable and friendly. It was such a pleasure to talk with her. She makes you feel welcome. I would definitely recommend State Farm and this insurance agency if you want to save money and switch car insurance. 10/10"
We responded:
"Thank you, Lisa, for sharing your experience with us. We're glad to hear that Isabel was able to assist you with her knowledge and friendly approach. Your recommendation means a lot to us. "
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Hope Olivas

April 10, 2026

5  out of  5
rating by Hope Olivas
"Thanks Josue!!! Wonderful sales rep & helped me save so much money switching"
We responded:
"Thank you, Hope! We're glad to hear Josue was able to assist you in saving money with your switch. Your feedback means a lot to us."
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Jhoel PaCo

April 9, 2026

5  out of  5
rating by Jhoel PaCo
"Great Service! Josue saved me about over $150 in car insurance. Josue was great and informative. I'll definitely be working with you guys again. Thanks again for a great customer experiencea"
We responded:
"Thank you, Jhoel, for your feedback! We're glad to hear that Josue was able to help you save on car insurance and provide you with great information. We look forward to working with you again in the future. "
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Carlos Diaz

April 9, 2026

5  out of  5
rating by Carlos Diaz
"In over 50 years of driving and having multiple insurance companies and agents I have never received better service than I have with State Farm and Rachel Manchin’s office"
We responded:
"Thank you, Carlos, for your kind words and for sharing your experience. It's great to hear that our service stands out after so many years on the road. We're here to help whenever you need us. "
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Kaleb Mathena

April 9, 2026

5  out of  5
rating by Kaleb Mathena
"Amber was fantastic to work with! She made the whole insurance process simple and stress-free, and you can tell she really knows her stuff. She took the time to answer all my questions and made sure I felt confident in my choices. If you want someone who’s friendly, professional, and truly cares, I highly recommend Amber!"
We responded:
"Thank you, Kaleb, for sharing your experience with Amber! It's great to hear that she made the insurance process simple and stress-free for you. We appreciate your recommendation and look forward to continuing to support you. "
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Jay

April 9, 2026

5  out of  5
rating by Jay
"Isabel is a great help and very genuine She’s the goat"
We responded:
"Jay, thank you for your kind words—we truly appreciate you and we’re glad our help felt genuine! Rachel Machin - State Farm Insurance Agent"
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andres coa

April 8, 2026

5  out of  5
rating by andres coa
"Isabel Garay was absolutely of so much help in the way how she broke down every step the policy for me. And also gave me an amazing deal. Better than what i had with progressive."
We responded:
"We’re so glad Brittany could make things easy to understand and help you find a deal that truly stands out—even compared to your last policy! We love helping our customers see just how rewarding switching to State Farm can be. If you ever need anything or have more questions, we’re always here for you. Welcome to the Rachel Machin State Farm family! Rachel Machin - State Farm Insurance Agent"
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Jenny Signor

April 6, 2026

5  out of  5
rating by Jenny Signor
"Outstanding service from Isabel. She was so friendly and answered all of our questions and followed up with us all along the way. Great customer service!!"
We responded:
"Thank you, Jenny, for your kind words about Isabel. We're glad to hear she provided friendly and thorough service, answering all your questions and keeping you informed. Your feedback means a lot to us. "
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Oralia Rosales

April 3, 2026

5  out of  5
rating by Oralia Rosales
"Josué Pérez Leon was very helpful and Patient with me. He helped me lower my insurance and went above and beyond for me"
We responded:
"Thank you, Oralia, for sharing your experience with Josué. It's great to hear that he was helpful and patient in assisting you with your insurance needs. We appreciate your feedback and support. "
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Dani

March 31, 2026

5  out of  5
rating by Dani
"Josue was great all around. He was very helpful and made the process easy."
We responded:
"Thank you, Dani, for your feedback! We're glad to hear that Josue was helpful and made the process easy for you. Your support means a lot to us. "
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Max Reinaldo

March 31, 2026

5  out of  5
rating by Max Reinaldo
"Isabel was a great help. She really looked out for me and deserves all the praise! Definitely someone that provide to value to your company"
We responded:
"Thank you so much for the feedback, Max. Isabel is amazing and we are lucky to have her. Welcome to the State Farm family! Rachel Machin - State Farm Insurance Agent "
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richard herrick

March 30, 2026

5  out of  5
rating by richard herrick
"I called Isabel Garay-Mesa This morning to ask about getting my golf cart insured. She was very helpful and got it done at a good price. even though I’m not a State Farm customer she worked with me to get car insurance switched to State Farm and I may also end up with homeowners insurance through State Farm. She was very pleasant to work with and very knowledgeable. She’s very good at her job!"
We responded:
"Well, Richard, you're a member of the State Farm family now and we're so happy to have you! Thank you for trusting us with your insurance needs and for referring your friends to Isabel as well. We appreciate you and are looking forward to continuing our relationship for many years to come. Rachel Machin - State Farm Insurance Agent "
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Anthony Piciullo

March 30, 2026

5  out of  5
rating by Anthony Piciullo
"My wife and I recently moved to Florida. We had State Farm car insurance in NY. I called the local agent, and spoke to Amber and setup an appointment to meet. She greeted us like we were long time friends. Extremely courtesy and well informed about insurance. She reviewed our old NY policies, answered all our questions, and setup new Florida policies. It was a very pleasant experience. We would recommend calling Amber, if you need new insurance or need your policy reviewed. Excellent friendly service!!!!!!!!"
We responded:
"Hey Anthony! Welcome to the sunshine state! We're so happy to have you here and to know that Amber left such a lasting impression. We hope you enjoy your new home and welcome to the FLORIDA State Farm family! Rachel Machin - State Farm Insurance Agent "
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Carol Fagin

March 28, 2026

5  out of  5
rating by Carol Fagin
"RachelI can't thank you enough for the information.\nI got all my newest new Insurance policy.I needed the price that was quoted being the grandmother of three healthy grandboys and loves to eat, so thank you for being friendly and professional."
We responded:
"Thank you for trusting us with your insurance needs, Carol! Bring the boys in the next time you're near the office. We'd love to meet them! Rachel Machin - State Farm Insurance Agent "
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Fabrizio Garau

March 25, 2026

5  out of  5
rating by Fabrizio Garau
"Isabel did so well the first time I came back and switched my auto insurance to state farm. Took me 10 minutes. Excellent customer service"
We responded:
"Fabrizio, thank you for your awesome review—we’re thrilled Isabel made the process fast, easy, and efficient! Rachel Machin - State Farm Insurance Agent"
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Jessica Kastner

March 18, 2026

5  out of  5
rating by Jessica Kastner
"Diana Holcombe was extremely helpful and went above and beyond to help me get me lower my policy and make the changes I needed. Her customer service was a 10/10 and she makes it extremely easy for me and my family. Highly recommended."
We responded:
"Above and beyond is in Diana's DNA! Thank you for trusting us with your insurance needs, Jessica! Rachel Machin - State Farm Insurance Agent "
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Erick Montano

March 17, 2026

5  out of  5
rating by Erick Montano
"Thank you for your help Josue you did a great job"
We responded:
"Thanks for the feedback, Erick! Rachel Machin - State Farm Insurance Agent "
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Zachary Lay

March 17, 2026

5  out of  5
rating by Zachary Lay
"Isabel was very helpful in securing my new policy."
We responded:
"Thank you for the wonderful review, Zachary, and welcome to the family! Rachel Machin - State Farm Insurance Agent "
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Tiffany Destefano

March 17, 2026

5  out of  5
rating by Tiffany Destefano
"Incredible service! Amber not only saved me lots of money, she was meticulous in making sure all of my insurance needs we met. Far exceeded expectations!"
We responded:
"Tiffany, thank you for trusting us with your insurance needs, and specifically Amber. We're so happy to know you had such a wonderful experience. Welcome to the State Farm family! Rachel Machin - State Farm Insurance Agent "
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William Munoz

March 13, 2026

5  out of  5
rating by William Munoz
"Jalisa was the best she I email her before they open up then called hour later to confirm and she was on my stuff that I requested fast!!! Thanks"
We responded:
"Thank you for the wonderful review, William. We definitely strive for efficiency here and I'm glad to know we've delivered! Rachel Machin - State Farm Insurance Agent "
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Jayden Mathena

March 13, 2026

5  out of  5
rating by Jayden Mathena
"Amber is amazing! In looking for and getting insurance she was so helpful and knowledgeable. If you are looking for a good, kind insurance agent, look no further than Amber!!"
We responded:
"Thank you, Jayden—we’re so glad Amber was helpful and knowledgeable in getting your life and vehicle insurance set up. Rachel Machin - State Farm Insurance Agent"
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Drew F

March 13, 2026

5  out of  5
rating by Drew F
"I worked with Isabel after fighting and fighting with other insurance companies for the last half a week, the entire process took less than an hour and everyone I spoke to was beyond helpful and knowledgeable. I got setup with a policy under an hour at a great rate! Will recommend to anyone and everyone"
We responded:
"Thank you, Drew—I’m happy Isabel and our team made the process quick and easy and helped you get a great rate. Rachel Machin - State Farm Insurance Agent"
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Erin Cranmore

March 12, 2026

5  out of  5
rating by Erin Cranmore
"I am not able to say enough about the exceptional customer service provided to me by Isabel. She is extremely knowledgeable, great at educating, and you truly feel like you're the priority when she is helping you. With Isabel's help I was able to set up policies for my two young children at a price point that was much lower than expected but having the peace of mind that I have helped to secure their futures is priceless. Thank you Isabel!"
We responded:
"Erin, thank you so much for your thoughtful review—we’re glad Rachel can make things quick, easy, and judgment-free whenever you need help! Rachel Machin - State Farm Insurance Agent"