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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike March

March 28, 2025

5  out of  5
rating by Mike March
"Kendal was such a joy to talk to, didn’t think it was possible for an agent to be so invested in myself, she really cares 10/10 rare employee"
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junner

March 28, 2025

5  out of  5
rating by junner
"I talked to Kendal about my life insurance options and she was so knowledgeable and answered all my questions. Thank you, Kendal!"
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Jenny McBreairty

March 28, 2025

5  out of  5
rating by Jenny McBreairty
"Shawn was so amazing with helping me obtain our home insurance for a home we are purchasing in Lakeland. He was professional and very efficient and worked hard getting us the best rate he could. He made the process very seamless and I am grateful for that! Thank you Shawn!!"
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T Cook

March 28, 2025

5  out of  5
rating by T Cook
"The best agent in town !! Her team Is very friendly! Highly recommend for auto, home and life insurance ! Like a good neighborhood Rachel is there !"
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Paul Christensen

March 27, 2025

5  out of  5
rating by Paul Christensen
"Jessica was awesome. She got us everything we needed."
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Dan Gatmaitan

March 27, 2025

5  out of  5
rating by Dan Gatmaitan
"Statefarm is so lucky, having this knowledgeable, respectful and helpful young lady, by the name of Brittany Crosby in your world-class Organization. Dan & Roda"
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Bryan Ailshie

March 26, 2025

5  out of  5
rating by Bryan Ailshie
"Switched back to State Farm and had the pleasure of Diana R. As my agent who was absolutely incredible getting me better rates and more coverage than before!"
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Dawn DiMicco

March 25, 2025

5  out of  5
rating by Dawn DiMicco
"Rachel and her team are amazing. I have had the opportunity to work with them and their level of care and attention to detail is fantastic."
We responded:
"Thanks Dawn! You’ve been a pleasure to work with & we appreciate the feedback especially coming from someone that has gotten to know us all so well! Rachel Machin - State Farm Insurance Agent"
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Helen Hill

March 24, 2025

5  out of  5
rating by Helen Hill
"Shawn Schroeder spent time with me today giving me quotes to improve my rates. He was personal and professional. Thanks for all your help Shawn."
We responded:
"Helen, thank you for the wonderful feedback on your experience with Shawn! Rachel Machin - State Farm Insurance Agent "
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Big Diezel

March 24, 2025

5  out of  5
rating by Big Diezel
"Friendly experience, Very professional."
We responded:
"Thank you for the feedback! Thank you for trusting us with your insurance needs. Please don't hesitate to reach out! Rachel Machin - State Farm Insurance Agent "
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Lynn Gore

March 24, 2025

5  out of  5
rating by Lynn Gore
"Thsnk you for the advice Kendal , very friendly and nice Environment ."
We responded:
"Thank you for the feedback, Lynn! Rachel Machin - State Farm Insurance Agent "
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Ri Lo

March 23, 2025

5  out of  5
rating by Ri Lo
"10/10 Brittany got it done in less than 2 hours."
We responded:
"Thank you for the great review! Welcome to the Rachel Machin State Farm family! Rachel Machin - State Farm Insurance Agent "
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Luz camacho

March 22, 2025

5  out of  5
rating by Luz camacho
"Diana is very nice"
We responded:
"Welcome to the State Farm family, Luz! Thank you for the 5-star review! Rachel Machin State Farm Agent "
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Maria Asalde

March 19, 2025

5  out of  5
rating by Maria Asalde
"Excelente, profesional y rápido! Como siempre Gracias"
We responded:
"Thank you for the 5-star review, Maria!! Rachel Machin - State Farm Insurance Agent "
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Jessica Schroeder

March 18, 2025

5  out of  5
rating by Jessica Schroeder
"Shawn did an amazing job helping with my life insurance and getting me information on renters."
We responded:
"Jess, thank you for the wonderful review and for trusting us with such an important piece of your protection package. Rachel Machin - State Farm Insurance Agent "
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Devin Christensen

March 18, 2025

5  out of  5
rating by Devin Christensen
"Jessica was an amazing help! She answered all of my questions and helped us through the process. Thank you for everything"
We responded:
"Devin, thank you for the wonderful review. We're glad Jessica was able to help! Please don't hesitate to reach out for anything you need. Rachel Machin - State Farm Insurance Agent "
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Katie Marsh

March 18, 2025

5  out of  5
rating by Katie Marsh
"Excellent service from Jessica at Rachel Machin State Farm! When my car windshield needed replacing, Jessica walked me through the steps and even facilitated a few on my behalf. Always reliable, she followed up and ensured my satisfaction. THIS kind of service is exactly why I love having a Local State Farm agency working for me!"
We responded:
"Katie, this is such a wonderful review, and I cannot thank you enough for it. Customer service means so much to us and it's so important that we always deliver on that front. Thank you for letting us know we've done a great job and also informing other consumers that this is the type of service they will get with us. Thank you so much! Rachel Machin - State Farm Insurance Agent "
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dawn hays

March 18, 2025

5  out of  5
rating by dawn hays
"Jessica Cameron has been AMAZING at helping us navigate the stress and anxiety that encompasses Insurance! Very knowledgeable and made our policy transitions effortless for us!"
We responded:
"Dawn, thank you for such a great review. We've made it a priority in our office to try and simplify the insurance process as much as possible for our clients, and I'm ecstatic to know that it's working. Welcome to the Rachel Machin State Farm family! Rachel Machin - State Farm Insurance Agent "
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OOSpyder85

March 18, 2025

5  out of  5
rating by OOSpyder85
"Shawn helped me with my life policy, he took his time to make sure that I was properly protected."
We responded:
"Thank you for the wonderful review! Rachel Machin - State Farm Insurance Agent "
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Kenia Fisherd

March 18, 2025

5  out of  5
rating by Kenia Fisherd
"I love how Ms. Diana is polite, professional and of course very knowledgeable. I highly recommend her and her office. Thank you for helping us."
We responded:
"Kenia, thank you so much for such a great review. Diana is the best! I'm so happy to know you were satisfied with your experience in our office. Rachel Machin - State Farm Insurance Agent "
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dusty mclin

March 18, 2025

5  out of  5
rating by dusty mclin
"She is very friendly and very positive would suggest to everybody"
We responded:
"Thank you for the wonderful review, Dusty! Rachel Machin - State Farm Insurance Agent "
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Alicia Simmons

March 17, 2025

5  out of  5
rating by Alicia Simmons
"Jessica has been a great help. She is always more than willing to answer any questions, quote any changes I ask about and walk me through anything I need to do!"
We responded:
"Alicia, we're so glad to know that you've had such an incredible time with Jessica. She is the best! Thank you for the wonderful review! Rachel Machin - State Farm Insurance Agent "
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Jasmine Rodriguez

March 17, 2025

5  out of  5
rating by Jasmine Rodriguez
"Thank you Shawn for your great service and patiently answering all of my questions! We appreciate you!"
We responded:
"Thank you so much for the review, Jasmine! Shawn is incredible and always takes his time to make sure our customers are satisfied. Welcome to the Rachel Machin State Farm family! Rachel Machin - State Farm Insurance Agent "
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Ethan Rodriguez

March 14, 2025

5  out of  5
rating by Ethan Rodriguez
"Shawn helped me with my life insurance"
We responded:
"Thank you for the 5-star review, Ethan! Glad we were able to get your life insurance taken care of! Rachel Machin - State Farm Insurance Agent "
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Howard Thorpe

March 13, 2025

5  out of  5
rating by Howard Thorpe
"Excellent costumer service very friendly"
We responded:
"Thank you for the incredible review, Howard! Rachel Machin - State Farm Insurance Agent "