State Farm® Insurance Agent Rachel Machin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sharon Lucas
August 21, 2026
"She was very informative and very helpful"
"Sharon, we’re so pleased to know the information and assistance you received were helpful! Our team is always here to make your insurance questions a little easier to navigate."
Sharon King
August 21, 2026
"She was very Kind and helpful and explained everything to me regarding my insurance
I would recommend everyone to call state farm insurance"
Terri presnell
August 20, 2026
"Chelsey went the extra mile and researched whether our car insurance covered a rental car traveling into Canada. She even emailed us a Canadian non resident card!"
"Terri, it sounds like Chelsey made sure you had everything you needed before your trip to Canada! We’re glad she could help with your car insurance and provide the information you were looking for. Thanks for sharing your experience, and we’re here if you need anything else!"
Donald Thison
August 20, 2026
"Amber answered all my questions and concerns. She was very pleasant and patient with me."
"Donald, thanks for taking the time to share this! We’re so glad Amber could answer your questions and take the time to make sure all your concerns were taken care of. We’re always here whenever you need a hand with your insurance!"
Antonio
August 20, 2026
"Wonderful experience buying car insurance. Chelsey was very helpful, she helped me get the best rate . I now have better coverage and more coverage with a better company ( state farm) Chelsey saved me over $500.00 a month. She was absolutely helpful and my experience was great. I recommend State Farm. Happy to be back with State Farm. Thank you so much ."
"Antonio, thanks for taking the time to tell us about your experience! It's fantastic to hear that Chelsey was able to assist you in finding better coverage and saving you over $500 a month. We're delighted to have you back with State Farm, and we appreciate your recommendation. If you ever need further assistance with your insurance needs, feel free to reach out."
Darrell Horne, jr
August 19, 2026
"Diana is awesome and help me every single time.."
"Darrell, it’s wonderful to know Diana has been someone you can count on every time! We’re pleased she’s consistently been there to help and make things easier when you need assistance. Thanks for taking the time to recognize her and share your experience!"
Rosa Lopez
August 17, 2026
"I called Stare Farm, really scared, because so many other insurances I had called had given me a higher quote than what had. I spoke witm Diana Rios and she helped me immensely, she knew what I needed and I am so delighted of the service I received. She is such an asset to State Farm.. I am referring her to everyone I know who needs help
Thank you! So much..
8/17/26
Today, I called State Farm for information on my re-newed policy for October 1st. I spoke with Chelsey and she was so professional and all my questions were answered. She was so professional and patient. She is an asset to State Farm. Thank u! Chelsey.."
"Rosa, welcome to the State Farm family! Thank you so much for your thoughtful words about Diana. We understand that navigating insurance can sometimes feel overwhelming, and we’re so glad Diana was able to provide clarity and support when you needed it most. Please don’t hesitate to reach out if you ever have questions or need assistance—we’re here for you!
Rachel Machin - State Farm Insurance Agent"
Jana Renee
August 15, 2026
"Very good customer service, excellent pricing, more insurance coverage for less"
"Jana Renee, it’s wonderful to know you found both our service and pricing to be a good fit! We’re pleased we could help you get more coverage while keeping your costs lower. Thank you for sharing your experience and giving our team the opportunity to help!"
Christy Davila
August 14, 2026
"My experience was a positive experience. Chelsey Treven was patient with me during my transition and answered all my questions and concerns."
"Thank you for sharing your positive experience, Christy! We're glad to hear that Chelsey Treven was able to assist you with patience and address all your questions during your transition. If you ever need further assistance with your insurance needs, feel free to reach out to our team."
grace Zegarelli
August 12, 2026
"Diana was very helpful to me."
"Thank you, Grace, for your feedback. We love hearing feedback like this! It’s always our goal to provide top-notch service and coverage that meets your needs. Thank you for your support!
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Judy Barrow
August 12, 2026
"I was looking for my insurance cards. I found my insurance cards thank you very much Judith Renee Barrow . Have a great day . Everyone has been very kind and more than helpful thank you so much."
"Judy, sounds like our team was able to get you what you needed! We’re happy you were able to locate your insurance cards and that we could lend a hand along the way. Thanks for choosing our agency and taking the time to leave us some feedback!"
Victor Monteiro
August 11, 2026
"Diana was of great help getting things done and informing me about things I didn't know."
"Having the right information can make all the difference, Victor! Diana will be happy to know she was able to assist you effectively and give you helpful guidance along the way. We appreciate you sharing your experience and taking the time to recognize her efforts!"
Trish Mostoller
August 10, 2026
"My business was handled friendly and efficiently."
"Every 5-star rating tells us we're moving in the right direction. Thanks, Trish! We're glad to hear that our team was able to assist you in a friendly and efficient manner. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out."
Margaret Reed
August 10, 2026
"Diana answered my question very quickly"
"Margaret, we’re proud of the experience we provide, and your rating is a wonderful confirmation. Thank you!"
Karen Musgrave
August 9, 2026
"Awesome service, always there to answer your questions and help you with your insurance!
KM, Lakeland, Florida"
"Karen, we're so happy to hear that our team has been able to help you with your insurance questions and needs! If there's anything else we can do for you, please don't hesitate to reach out anytime."
Andre Kandy
August 7, 2026
"I give Chelsey absolutely 5 stars. She’s patient and very respectful. Absolutely the best."
"A perfect rating from you is a compliment we’re happy to receive. Thanks, Andre!"
Mike Jones
August 6, 2026
"I loved talking to Isabel. She explained things perfectly!"
"Thank you, Mike, for your feedback! We're glad to hear that Isabel was able to explain everything clearly for you. Your support means a lot to us. "
Jordan Dewey
July 27, 2026
"Amber Ballard is the BEST! She was able to get us lower rates and the experience was a piece of cake!"
"What a fantastic review, Jordan! Knowing Amber helped you find lower rates while making everything feel easy means so much to our team. Thank you for choosing us—we’re always happy to help with your insurance needs."
Bella ballard
July 27, 2026
"Amber is the most wonderful best agent there is! If you want someone you can trust with years of experience go see her"
"It’s been a pleasure having the opportunity to work with you, Bella! We’re pleased to know Amber provided the reliable guidance and service that earned your trust. We appreciate your recommendation and are always happy to assist whenever you need us."
Angela Baker
July 24, 2026
"Isabel was so professional and helpful! She set me up with complicated policies transferred from another state in less than an hour."
"Angela, we’re so glad you shared your experience! We’re happy Isabel was able to provide the quick and helpful service you needed while moving your policies over. We appreciate having you as part of our agency."
Eddie Delatorre
July 23, 2026
"Very knowledgeable about your product and services"
"Thanks for the wonderful 5-star rating, Eddie! We appreciate your support more than you know and are grateful to have you as part of our agency family."
jessenia umanzor
July 23, 2026
"Chelsey was amazing and got me a lower rate!"
"That's definitely what we strive for. Thank you so much, Jessenia!
Rachel Machin - State Farm Insurance Agent
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Mihai Boloni
July 23, 2026
"Many thanks to Isabel Garay-Mesa from Rachel Machin Agency for helping deciding on a new insurance for my cars."
"We’re grateful for your feedback, Mihai! Helping customers feel confident when making insurance decisions is something we strive for, and we’re glad Isabel was able to provide the guidance you needed for your vehicles."
Ed Diaz
July 22, 2026
"After waiting several days for an email or contact from my agent, I was finally called by Isabel (her assistant) who was terrific! She went over the details of my policy, and gave me good advice. I highly recommend her services :-)"
"Thank you Ed! "
Dean Burkey
July 21, 2026
"Irene explained things in both a professional and personable manner, making it easy for me to understand what were the best steps for me to take."
"Dean, we’re so glad Irene was there to help guide you through the process. Providing clear answers and making insurance easier to navigate is exactly what we strive for. We appreciate your kind words and trust in our team."